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Point of view
by ehsan on February 27, 2007

The hardware maker's once industry-leading "build-to-order" supply chain systems are now the norm, and it's fallen behind in design -- areas where competitors such as Apple and Sony excel. Customer service has deteriorated since it was outsourced to India so that customers can no longer rely on timely and informative service.
As a result of this issues, Michael Dell had to step into the field as a returning CEO to do a supply chain Turnaround. Hiring former CEO of Selectron and developing plans to move supply chain headquarters to Singapore are the early signs of his plan. But what do you think Dell should do in today's tough PC market to maintain its position? Do you really think that changing a senior executive matters?
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/55333
Mr Wong
Vote for Michael Dell's hard task to bring Dell's supply chain back into life:
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Rating: 7.60 out of 5 vote(s) cast.
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