Jagged Peak Expands Supply Chain Services Relationship with Nespresso USA

Filed in archive News on July 25, 2007

Jagged Peak, Inc., a global provider of supply chain management software and fulfillment services, announced today that it has extended its contract with Nespresso USA, Inc. to continue providing technology and product fulfillment services in support of nespresso's rapidly growing retail channel and online business within the US and Canada. Nespresso USA, Inc., a division of Nestlé Nespresso S.A., markets its espresso machines through premium retail stores and through its Web site.

According to Business Wire, under the extended services agreement, Jagged Peak will provide Nespresso a bi-coastal supply chain solution by fulfilling products from a new west coast operation. This will compliment current US east coast and Canadian operations. This multi-point distribution solution will provide Nespresso with immediate and significant reductions in transportation costs as well as improved package delivery times in North America.

To insure they meet their customer service commitments and achieve their supply chain optimization goals such as least cost routing and real-time order processing, Nespresso has relied on Jagged Peak's EDGE Supply Chain Management Software Platform. The EDGE Application is a web-based software application that automates complex supply chain processes and enables companies to process and distribute fully executable orders to multiple distribution centers in a real-time environment.

Paul Demirdjian, Chief Executive Officer of Jagged Peak, comments, "We value our relationship with Nespresso, and feel they are truly the 'gold standard' when it comes to meeting the needs of its customers and delivering service excellence. We are proud that with our expanded relationship and extended contract Jagged Peak will continue to assist Nespresso USA, Inc. in achieving their high customer service standards."