DRUGSTORE.COM deploys CommerceHube supply chain platform

Filed in archive Implementation on May 11, 2007

CommerceHub, the Supply-on-Demand platform for supply chain integration and fulfillment solutions, announced that it has deployed Drop Ship Masterâ„¢ & Universal Connection Hubâ„¢ for drugstore.com, inc., a leading online provider of health, beauty, vision and pharmacy products. The online retailer will use the CommerceHub Supply-on-Demand platform to provide a broader selection of products and new categories through its new drop-ship virtual inventory fulfillment program. The new e-commerce capability enables the rapid expansion of customer requested products that are more specialized, hard to find, larger in size, or perishable.

"We are delighted to give our customers access to a wider variety of products through the launch of drop-ship," said Julie Johnston, vice president, OTC merchandising, drugstore.com. "This solution enables us to expand quickly into additional categories without taking on the cost of inventory. By the end of 2007, we expect to grow our over-the-counter selection from 30,000 to more than 34,000 items."

CommerceHub's Drop Ship Masterâ„¢ solution enables drugstore.com to achieve rapid virtual inventory fulfillment by empowering its vast supply chain to fulfill orders directly to the end customer. The robust Universal Connection Hubâ„¢ 'any-to-any' integration translates and normalizes communications with each supplier, regardless of legacy IT structure, allowing drugstore.com to reliably connect suppliers and add additional product categories. The CommerceHub Supply-on-Demand platform provides proactive monitoring capabilities that ensure on-time delivery, further building the drugstore.comâ„¢ brand experience.

"The electronic integration of suppliers is key for building an efficient supply chain that can handle increased throughput without additional costs," said Steve Hamlin, CEO at CommerceHub. "Our solution allows drugstore.com to rapidly increase their over-the-counter selection without the costs of additional IT infrastructure and physical inventory."

CommerceHub supply chain solution provides dependable supplier integration, reliable order processing and on-time fulfillment for Top 25 retailers and major brand name suppliers.