Donaldson reaches near 100 Percent Order Accuracy With Manhattan Associates

Filed in archive News on October 31, 2008

Donaldson Company Inc., producer of filtration systems and replacement parts, announced last week that it has achieved near 100 percent efficiency with a solution from Manhattan Associates.

According to Market Watch, with a long history of relying on third parties to fulfil customer orders across Europe, Donaldson decided to in-source its distribution center operations to achieve more control over shipments and lead times, manage its operations more efficiently and improve communications with customers.

"Manhattan's Warehouse Management System was easy to implement and has an easy to use interface," says Peter Gobel, DC manager at Donaldson's Bruges facility. "These attributes were critical since there was not much time to get the system up and running."

With the Manhattan WMS, the EDC operates with 25 percent fewer personnel than was required under the outsourced arrangement, and goods are flowing through the facility in less than half the time taken previously. Voice-directed picking facilitated by the integration of Manhattan's technology with Vocollect Voice(r) has streamlined activities on the warehouse floor and made warehouse procedures much clearer, resulting in fewer errors and improved productivity. After system go-live, shipment accuracy increased to 99.8 percent.